DigitalChalk Case Study

Reinventing JKM Learning’s Training Approach

Download Case Study

We love the level of customized training that we can provide for our global clients.

Kimberly Matson, Director of Online Learning
JKM Training

Understanding JKM Learning
JKM Learning is a prestigious organization that provides extensive training and consultation services. Their programs are designed to prevent, de-escalate, and respond to aggressive behavior. Their diverse clientele encompasses sectors like social services, juvenile justice, hospitals, and schools. With an impressive background in the mental health field, JKM Learning has earned a reputation for delivering high-quality training programs and support to their clients.
The Hurdles Faced by JKM Learning

Before implementing DigitalChalk’s LMS, JKM Learning encountered several significant challenges. They struggled with course customization, needing to adapt their training programs to the specific requirements of a global clientele. Monitoring progress was also difficult, as administrators required real-time updates and performance tracking for effective staff training. Additionally, the process of publishing tailored courses for various organizations was inefficient and cumbersome, necessitating a solution to streamline and simplify course deployment.

The Power of DigitalChalk’s LMS

DigitalChalk’s LMS emerged as a comprehensive solution that enabled JKM Learning to address their challenges effectively and revolutionize their business. By leveraging DigitalChalk’s robust features, JKM Learning could:

Tailor Courses to Specific Needs
DigitalChalk’s flexible platform allowed JKM Learning to integrate multiple features to create bespoke course offerings for each customer organization. They could effectively tailor their courses to meet the unique requirements of different sectors, ensuring maximum relevance and effectiveness in training.
Monitor Capabilities for Administrators
DigitalChalk’s facilitator feature enabled JKM Learning’s administrators to monitor their staff’s progress. They received notifications when staff members completed courses and could access the gradebook to check on individual performance. This feature enhanced transparency and accountability, facilitating a seamless training experience for JKM Learning’s clients.
Streamline Course Publication

The course template feature of DigitalChalk simplified the process of publishing courses for different organizations. JKM Learning could create course templates representing their various training programs. When a specific organization required a course, JKM Learning could duplicate the relevant template, customize it for the organization’s specific needs, and publish it as their individual course offering. This time-saving approach allowed JKM Learning to serve their diverse clientele efficiently.

The Impact of DigitalChalk’s LMS

The implementation of DigitalChalk’s LMS led to significant positive transformations for JKM Learning. The key results included:

  • Enhanced Customization:
    DigitalChalk’s feature-rich platform enabled JKM Learning to deliver highly customized and relevant training courses, maximizing their training programs’ impact.
  • Improved Monitoring:
    The facilitator features of DigitalChalk empowered administrators with real-time visibility into their staff’s progress and performance, thereby enhancing the effectiveness of their training initiatives.
  • Efficient Course Publication:
    The course template feature revolutionized JKM Learning’s course publication process, increasing their capacity to serve more clients and expand their business reach.
Results
The partnership with DigitalChalk’s LMS has been a game-changer for JKM Learning. They have achieved remarkable results by addressing their unique challenges and leveraging DigitalChalk’s robust features. Their ability to tailor courses, empower administrators with monitoring capabilities, and streamline course publication has significantly enhanced JKM Learning’s training programs. It’s clear that DigitalChalk’s LMS has played a pivotal role in JKM Learning’s success story, illustrating the transformative power of a comprehensive and user-friendly learning management system.
Challenges and Results
  • Course Customization: JKM Learning struggled with adapting their courses for diverse learning audiences. The DigitalChalk LMS enabled them to create tailored course offerings using flexible features.

  • Progress Monitoring: Tracking staff progress was challenging. DigitalChalk’s LMS provided real-time monitoring and notifications, enhancing transparency and performance oversight.

  • Efficient Course Publication: Publishing courses for various organizations was cumbersome. DigitalChalk’s course template feature streamlined this process, allowing for quicker and more efficient course deployment that saves time and money.

 

Learn More about Customer Training
Learn More about Employee Training