Training Industry hosted their “Learning Tech Showcase” webinar and brought together several leading Learning Management Systems (LMS) to highlight and share their innovative features with a global learning leader audience. Among the presentations was a DigitalChalk demonstration, which was represented by Ann Torry, managing director of marketing, and Troy Tolle, chief technology officer. The session provided a high-level walkthrough of the DigitalChalk LMS and included valuable industry insights and customer learning success stories and metrics.
A key highlight of the event was the Q&A segment. This interactive discussion addressed common inquiries about DigitalChalk’s integrations, AI features, multilingual capabilities, and much more, giving attendees a deeper understanding of how the platform can support their training needs.
Key Questions and Answers from the Online Event
Q1: Does DigitalChalk integrate with Microsoft Teams or other tools like Skillsoft?
Yes, DigitalChalk integrates easily with a variety of tools. Our platform supports formats like SCORM, AICC, and xAPI, so users can upload courses from providers like Skillsoft. Tracking can be done within DigitalChalk or through an external Learning Record Store (LRS). The platform also connects with tools like Microsoft Teams, Google, and HubSpot, as long as they have an accessible API. This flexibility makes it easy to incorporate DigitalChalk into any existing tech setup.
Q2: Does DigitalChalk support multiple-select options and other advanced question types?
Yes, DigitalChalk offers a variety of question types to meet different assessment needs. Multiple-choice questions with multiple responses are fully supported, and the platform also allows for randomization of answers to prevent predictability. The LMS includes essay, short answer, long answer, and fill-in-the-blank question options. The platform offers matrix questions with checkboxes or radio buttons for those needing even more advanced features too.
Different question types allow clients to design assessments that fit their learning goals. Whether testing knowledge with multiple-choice or encouraging critical thinking with essays, DigitalChalk helps companies assess their learners more effectively.
Q3: Is AI functionality included or an add-on?
Troy shared, “AI is taking the world by storm, obviously. We have been quick to implement it within the platform. It is a token-based add-on. So the way that works is you purchase a specific number of tokens that are added to the platform for you.” This flexible token system allows organizations to choose how they use AI based on their specific needs. For example, suppose a business already has a solution for closed captioning. In that case, they can allocate their tokens to other features, like using AI for course question creation or developing course descriptions.
Using AI in DigalChalk offers a unique opportunity for our clients to enhance their training content. AI is changing fast – so instead of developing our AI, we’ve taken it a step further by partnering with Amazon Web Services (AWS) to bring our customers world-class AI-powered innovation. Our LMS uses AWS’s advanced AI tools to personalize learning paths, simplify content creation and much more. You can learn more about our partnership with AWS in this press release.
Q4: How long does it take to set up DigitalChalk, and what support is available?
One of the standout features of DigitalChalk is its commitment to exceptional customer support. Troy explains, “Support is something that DigitalChalk prides itself on.” New users are assigned a dedicated customer advocate who ensures they are fully supported throughout the setup process. DigitalChalk also offers a Jump Start program to help businesses get up and running within a few weeks. For more complex implementations involving multiple integrations or customizations, DigitalChalk provides a more extended support plan that can stretch over 30 to 90 days. This ensures all our clients get the help they need to launch their training programs successfully. After implementation, DigitalChalk also offers unlimited support to administrators and learners. Support is available 20 hours a day, 7 days a week.
Q5: Does DigitalChalk offer multilingual training?
While DigitalChalk does not provide courses in multiple languages, the platform itself is fully adaptable to different languages. The interface will automatically detect the user’s browser language settings and adjust the entire site to match their preferred language, creating a seamless and accessible experience for users worldwide. This multilingual support ensures that DigitalChalk is an excellent choice for clients with diverse teams.
DigitalChalk was honored to be included in Training Industry’s “Learning Tech Showcase” online event. The insights shared during the Q & A session highlight how our platform can help improve learning programs. With easy integrations, AI-powered tools, and unlimited support, DigitalChalk offers a flexible, easy-to-use and easy-to-implement LMS solution for businesses of all sizes. We’re here to help our clients succeed by providing the tools and support they need.
Ready to See DigitalChalk in Action?
If you’re interested in learning more about how DigitalChalk can support your training development goals, we’d love to show you around. Schedule a demo today or book a learning assessment to discover how our platform can help you streamline your training programs.